Last Updated: 2026-01-09
This Privacy Policy describes how TicToolBox / TicTools (collectively referred to as the “Software”, “we”, “us”, or “our”) handles information when you download, install, or use our software and related services.
We value your privacy and are committed to protecting your information. By using the Software, you agree to the practices described in this Privacy Policy.
1. Overview
The Software is designed as a local, offline productivity tool for SOLIDWORKS® users.
Our core principle is:
Your engineering data stays on your computer.
We do not operate as a cloud service and do not intentionally collect or upload your design files, drawings, or proprietary engineering data.
2. Information We Do NOT Collect
We do not collect, store, or transmit:
- SOLIDWORKS part, assembly, or drawing files
- Design geometry, dimensions, or model content
- Customer proprietary or confidential engineering data
- File contents processed by batch operations
- User keystrokes, screenshots, or behavioral tracking data
All batch operations are executed locally on your machine.
3. Information We May Collect
We may collect limited and minimal information strictly for licensing and support purposes, including:
- License-related system identifiers (e.g., machine ID or hardware hash)
- Software version and license status
- Email address provided by the user for license delivery or support
- Basic error or crash information (only if voluntarily shared)
This information is used only to:
- Validate and manage software licenses
- Deliver license files or activation codes
- Provide technical support when requested
4. Offline Operation
The Software is designed to function primarily offline.
- Internet access is not required for normal use
- No background data transmission is performed during regular operation
- License activation may require temporary internet access, depending on license type
5. Cookies and Website Data
When visiting our website (https://tictoolbox.com), we may use:
- Essential cookies for basic site functionality
- Analytics tools to understand general website usage trends
These tools do not access your installed Software or local files.
You may disable cookies through your browser settings.
6. Third-Party Services
- The Software is a third-party plugin and is not affiliated with Dassault Systèmes or SOLIDWORKS®
- We do not integrate third-party analytics, advertising SDKs, or tracking tools into the Software
- Payment processing (if applicable) is handled by trusted third-party payment providers and governed by their respective privacy policies
7. Data Security
We take reasonable technical and organizational measures to protect information related to licensing and support, including:
- Restricted access to license-related data
- Secure storage of support communications
- No unnecessary data retention
However, no system can guarantee absolute security.
8. Data Retention
- License-related information is retained only as long as necessary to provide the service
- Support emails and communication records may be retained for reference and quality improvement
- Engineering data processed by the Software is never retained by us
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent for data processing related to licensing or support
You may exercise these rights by contacting us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
- Updates will be posted on our website
- Continued use of the Software constitutes acceptance of the updated policy
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: detector880@gmail.com
Website: https://tictoolbox.com